OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
80 ratings and 20 comments received in the last 90 days.
12 February 2022
from the moment of arrival outside the building I was met my masked staff clearly keeping a distance: exacly what I want to see. hands free check in is available: but i would prefer that nearer to the door or even outside it.
09 February 2022
Friendly staff, very helpful. Building was clean and everything was organised.
06 February 2022
The service was highly professional and the staff very courteous.
06 February 2022
Did everything I needed. Great service and a big thumbs up for Chloe Newcombe. She is brilliant to deal with and a major plus for Barons BMW.
05 February 2022
The service was outstanding! from the friendly helpful staff, overall communication and how quickly the work was carried out, absolutely flawless. I would recommend this centre to everyone.
05 February 2022
Courteous and efficient service
05 February 2022
Quite possibly the best customer focused experience I have encountered. The team there were very conscious of my needs and managed to deliver exactly what I wanted.
28 January 2022
Service was thorough and I was kept in touch throughout
28 January 2022
The staff and been welcoming and friendly. Also get the job done with continuous support and communication throughout the process.
15 February 2022
Quick, efficient and friendly.