Everything sorted really efficiently (especially under the COVID circumstances. I usually see Charmaine, who is wonderful, but she was on leave. Chris helped me instead and he was excellent too - regular helpful updates on progress.

Good help and communication from start to finish.

Very pleased with the service

Everything I was told would be done, was done. The professional way everything was delivered was exactly what you'd expect from BMW.

I was extremely satisfied with the service and the way I was handled on the day.

Everything achieved as requested. Disappointed not to have the car cleaned but completely understand why this was not possible.

They even wait for me after the closing hour to come and pick up my car

Good customer service, staff courteous and explained what needed to be serviced and explained the cost making everything clear and transparent. Was kept up to date throughout vehicle servicing. Good implementation of covid rules.

From delivering the car to collection, very professional and considerate service

Timely, informative, did what they said they would.

Very good covid secure protocols introduced at the service centre, car returned same day, questions answered quickly and clearly. Customer service agent was proactively in touch.

Very happy and very satisfied