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ABOUT BARONS KENTISH TOWN BMW.

Find out more about what we do and our team.

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Meet the team

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Mario Danev

Service Advisor

Chloe Newcombe

Service Advisor & Motability Specialist

Franco Curto

Parts Manager
  • Department Parts

Ryan Girard-Hopwood

Service Reception Manager
  • Department Service

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

easy booking service with friendly knowledgeable staff on hand to help

Service

No problems

Service

Staff polite and very helpful

Service

Excellent service

Service

Helped me with parking and had facilities for me to wait for my car to be ready from its service kept me up to date with timing .

Service

The service was fast and efficient and staff accomodating

Service

Efficient and easy and quick

Service

easy drop off, regular updates during the day

Service

always very good

Service

Everything was ready on time. I arrived a little early but everything was ready to go. So pleased.

Service

Very smooth service completely faultless from start to finish

Service

The service provided was top quality. Wouldn't change a thing.

Service

Friendly reception and staff, good health check on car and reasonable pricing considering BMW.

Service

I'm very happy with the service

Service

Very professional.

Service

Courtesy of staff and service provided.

Service

Excellent customer service, including good communication regarding the progress of work being done to my car and check in and drop off process. Special thanks to customer services front desk for allowing me to leave my bike overnight. Many thanks.

Service

The drop off my car was simple and quick. The process was also successfully designed to be compliant with safe COVID procedures. I received an appropriate number of updates during the day and a phone call when the car was ready.

Service

Did service on time to estimates price with good communication with me on a couple of issues I'd asked the service technician to look at.

Service

Very efficient team

Service

I hadn't booked my car in but it was dealt with quite quickly and I was kept informed during the whole process

Service

Happy with the service

Service

Although my visit was during the pandemic customer safety seemed paramount

Service

The personnel are friendly and efficient

Service

I was given a great professional and friendly service

Service

So nice to meet people who really love our cars

Service

Had my car back early afternoon, really good customer service with the team there

Service

Friendly personnel, very fast service.

Service

Very helpful

Service

Hopefully fixed the problem, ease of drop off and pick up, good communication and they washed the car!

Service

Quick and easy. Just how it should be

Service

Very efficient and helpful. Pricing was transparent. Communication was excellent which meant that I felt fully informed at all times.

Service

Kept me informed thoughout.

Service

All charming and kept me fully informed over the several days needed

Service

Helpful staff, efficient service & so great to drive away in a clean & shining car.

Service

Barons better than some others (thus the 5 vs others might be a 4)