Very professional and has very good understanding of product they are representing.

good response from customer service counter and tge technician who spotted the cause of noice although i was thinking that the noise could be from air filter housing

OK service this time - the guy who looked after me was good

All requirements met.

See above

Incompetent sales advisors. Not following matters up in time, unless chased.

As far as I can tell, service, MOT and update of SatNav all done well.

Very knowledgeable but most of all, proactive and ready to go an extra mile to help and resolve! Many thanks to Sophie Hooper and Mario Danev who are hard working and have excellent understanding of the industry and customer retention.