easy booking service with friendly knowledgeable staff on hand to help

No problems

Staff polite and very helpful

Excellent service

Helped me with parking and had facilities for me to wait for my car to be ready from its service kept me up to date with timing .

The service was fast and efficient and staff accomodating

Efficient and easy and quick

easy drop off, regular updates during the day

always very good

Everything was ready on time. I arrived a little early but everything was ready to go. So pleased.

Very smooth service completely faultless from start to finish

The service provided was top quality. Wouldn't change a thing.

Friendly reception and staff, good health check on car and reasonable pricing considering BMW.

I'm very happy with the service

Very professional.

Courtesy of staff and service provided.

Excellent customer service, including good communication regarding the progress of work being done to my car and check in and drop off process. Special thanks to customer services front desk for allowing me to leave my bike overnight. Many thanks.

The drop off my car was simple and quick. The process was also successfully designed to be compliant with safe COVID procedures. I received an appropriate number of updates during the day and a phone call when the car was ready.

Did service on time to estimates price with good communication with me on a couple of issues I'd asked the service technician to look at.

Very efficient team

I hadn't booked my car in but it was dealt with quite quickly and I was kept informed during the whole process

Happy with the service

Although my visit was during the pandemic customer safety seemed paramount

The personnel are friendly and efficient

I was given a great professional and friendly service

So nice to meet people who really love our cars

Had my car back early afternoon, really good customer service with the team there

Friendly personnel, very fast service.

Very helpful

Hopefully fixed the problem, ease of drop off and pick up, good communication and they washed the car!

Quick and easy. Just how it should be

Very efficient and helpful. Pricing was transparent. Communication was excellent which meant that I felt fully informed at all times.

Kept me informed thoughout.

All charming and kept me fully informed over the several days needed

Helpful staff, efficient service & so great to drive away in a clean & shining car.

Barons better than some others (thus the 5 vs others might be a 4)